Privacy policy

At OFFTEXT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely through our payment partners)
  • Order History
  • Automatically Collected Information
  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on Website
  • Cookies and Analytics Data


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our products and website experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and offers (only if you choose to receive them)


3. Payment Security

OFFTEXT does not store your complete payment details.

All payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Understand visitor behavior
  • Provide a personalized shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We never sell your personal information.

We may share limited information only with trusted partners required to operate our business, including:

  • Payment Providers
  • Shipping & Courier Partners
  • Marketing Platforms
  • Website Analytics Services
  • Customer Support Tools

These providers only receive the information necessary to perform their services.

6. Marketing Communications

If you subscribe to our newsletter, you may receive updates about:

  • New Product Launches
  • Exclusive Collections
  • Discounts & Offers
  • Limited Edition Drops

You can unsubscribe at any time using the link included in our emails.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While no online system can guarantee absolute security, we continuously work to maintain a secure shopping experience.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data (where legally permitted)
  • Opt out of marketing communications
  • Contact us regarding your privacy concerns


9. Third-Party Services

Our website may contain links to third-party websites or services. OFFTEXT is not responsible for the privacy practices or content of these external websites.

10. Children's Privacy

OFFTEXT does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

OFFTEXT

Email: support@offtext.in

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)